Covid-19 has had a significant impact on most international orders. Some countries are experiencing much longer transit times than standard time frames. Please keep this in mind when placing your order.
All orders are shipped from the United States via the United States Postal Service (USPS).
Please note that ALL orders are subject to a 1-3 day processing period regardless of chosen shipping method!
General Order & Shipping Information
Orders are usually processed within 1-3 days of purchase and packages are usually shipped every Monday and Friday. For extra questions regarding shipping and fulfillment, please see the Help page.
Shipping costs are calculated based on the total weight of the order and may be reviewed in cart and prior to completion of checkout. Delivery Confirmation (tracking) numbers are issued for all domestic packages. Sugar Bunny Shop is currently unable to provide delivery confirmation for international orders.
International orders may incur customs fees by the receiving country for importing items. Sugar Bunny Shop is not responsible for these fees, which must be paid by the customer.
Please note that even when selecting a Priority Shipping option that the standard order processing time still applies.
USPS First Class Package International Service
First Class mail is the cheapest international shipping method. It has an estimated delivery time of 2-4 weeks, but may take up to 6 weeks if held up by customs. Delivery time frame is NOT guaranteed.
USPS Priority Mail International
Priority Mail is a much faster option than First Class. It has an estimated delivery time of 6-10 business days, but may take up to 3 weeks if held up by customs. Delivery time frame is NOT guaranteed.
USPS Priority Mail Express International
Priority Mail Express is only available upon special request. It has an estimated delivery time of 3-5 business days, with a money-back guarantee to select countries. Delivery time frame is guaranteed, but does NOT include processing time. If you wish to use this shipping method for your order, please contact us.
USPS First Class Mail Parcel
First Class mail is the cheapest and most reliable shipping method for items under 13oz. It has an estimated delivery time of 3-5 business days. Delivery time frame is NOT guaranteed.
USPS Priority Mail Flat Rate Padded Envelope
Priority Mail Flat Rate is a discount priority option that is available for small items only. It has an estimated delivery time of 1-3 business days. Delivery time frame is NOT guaranteed.
USPS Priority Mail
Priority Mail is a faster option than First Class and is required for any items over 13oz. It has an estimated delivery time of 1-3 business days. Delivery time frame is NOT guaranteed.
USPS Priority Mail Express
Priority Mail Express is the fastest shipping option available, with a money-back guarantee and overnight scheduled delivery to most U.S. addresses, including PO Boxes. Delivery time frame is guaranteed, but does NOT include processing time. Please contact us to use this shipping method.
- Estimated delivery dates provided by USPS or in the shipping calculator are not guaranteed unless using Priority Mail Express.
- Transit times are not absolute and may experience a delay, especially during holiday rush. Please allow extra time for your package to arrive before reporting it as lost. If you have a deadline it is recommended you order well in advance to ensure items arrive on time.
International Customs Fees
- International orders may incur customs fees charged by the receiving country. Sugar Bunny Shop is not responsible for these fees.
- We will not under-value package contents to avoid custom fees. It is against the law.
- Original shipping fees will not be refunded if a package is denied and returned due to customs fees, as USPS will not refund the cost.